Privacy Policy
This Privacy Policy provides information about the privacy practices and principles of personal data processing implemented by sole trader Anna Kronberga, brand “AK Berries”, registration number 20028411564, registered address: Vienības gatve 55, Riga, LV-1004, Latvia, in connection with the services of the online store www.akberries.eu.
If you have any questions about data processing, please contact us via email at [email protected].
What information do we collect?
We collect personal data that you voluntarily provide to us by email, by filling out web forms, and through other direct communication. When placing an order, you must provide your name, surname, email address, phone number, delivery address, and any other information you choose to share.
How do we use the collected personal data?
We may use your personal data to:
- Provide the services and information you have requested;
- Process your orders and issue necessary documentation;
- Provide customer support;
- Prevent threats or fraudulent activity;
- Send you informational messages, if you have agreed to receive them;
- Comply with legal obligations.
Payment processing is provided by the platform makecommerce.lv, so we transfer the necessary data for payment execution to the platform owner, Maksekeskus AS.
The data necessary for order delivery is shared with Omniva.lv.
How do we protect personal data?
We use a variety of technical and organizational security measures to protect your personal data. Your data is accessible only to a limited number of authorized individuals. For order payment, processing, and delivery, data is shared with Maksekeskus AS, SIA Omniva.
How long do we retain personal data?
We retain your personal data for as long as necessary to fulfill the purpose for which it was collected and as permitted or required by law.
How do we use cookies?
Cookies are small text files that websites store on your device. They are used to ensure the functionality of the website and to provide information to website owners.
This website may set the following types of cookies:
- Functional cookies – These are essential for navigation and website functionality. Without them, we cannot provide the services you have requested, such as the shopping cart.
- Google Analytics cookies – Used to collect website traffic statistics. We use this data to improve the website and marketing activities.
- Targeted advertising cookies – Used to increase the effectiveness of advertising and to display ads that may interest you.
- Third-party service provider cookies – Cookies may be set by third-party services used on this website, such as the Facebook “Like” button, YouTube videos, and others. Some of these cookies may track your activity across different websites, and we cannot control them since they are not set by our site.
You can opt out of cookies by using the private browsing mode provided by most browsers (private window, incognito mode, or InPrivate window). All cookies created during private browsing are deleted once all browser windows are closed.
To opt out of targeted advertising data collection and usage, you can use free tools like “Your Online Choices” or “YourAdChoices”.
Your rights regarding your personal dataIf you are a data subject under the EU General Data Protection Regulation (GDPR) (for example, if you are an EU citizen and provide us with your personal data), you have the following rights regarding your personal data:
- Right of access – You have the right to receive information about why and how your personal data is being processed. You also have the right to receive a free copy of the personal data we hold about you in a commonly used electronic format.
- Right to rectification – You have the right to request the correction or completion of inaccurate or incomplete personal data without undue delay.
- Right to be forgotten – You have the right to withdraw your consent to the processing of your personal data and request its deletion without undue delay, once the data is no longer necessary for the provision of the requested services or for compliance with legal obligations.
- Right to restrict processing – You have the right to request restriction of processing if you object to it and we have no legitimate reason to continue, if you dispute the accuracy of the data, if the processing is unlawful, or if you need the data for legal claims.
- Right to object – You have the right to object to the processing of your personal data at any time, unless processing is necessary for the performance of a task carried out in the public interest or if there is a more compelling legitimate ground for the processing.